Effective Date: 2026
Clinic Name: Integrity Healthcare
Location: University Place, Tacoma, WA
Contact: (253) 212-0272 | info@integritycareclinic.com
1. Introduction
Integrity Healthcare (“we,” “our,” or “the Clinic”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our clinic, use our website, or communicate with our team.
We comply with applicable privacy laws in the United States, including the Health Insurance Portability and Accountability Act (HIPAA), which protects your medical information, as well as other relevant federal and state privacy regulations.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Phone number
Email address
Date of birth
Address
Emergency contact details
b) Health Information (Protected Health Information – PHI)
When you receive care from us, we may collect:
Medical history
Symptoms and diagnoses
Treatment plans
Prescription information
Lab results and clinical notes
Insurance information (if applicable)
c) Website Information
When you use our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies and usage data
3. How We Use Your Information
We use your information to:
Provide medical care and treatment
Schedule and manage appointments
Communicate about your care
Process billing and insurance claims
Maintain accurate medical records
Improve our services and patient experience
Comply with legal and regulatory requirements
We do not sell your personal or medical information.
4. HIPAA Compliance & Patient Privacy
As a healthcare provider, Integrity Healthcare is required to protect your Protected Health Information (PHI) under HIPAA.
This means:
Your medical information is kept confidential
Only authorized healthcare staff may access your records
Information is shared only when necessary for treatment, payment, or healthcare operations
Any other disclosure requires your written authorization unless legally required
5. How We Share Information
We may share your information only in the following cases:
a) For Treatment
With doctors, nurses, or specialists involved in your care.
b) For Payment
With insurance providers or billing services to process claims.
c) Healthcare Operations
For administrative tasks such as scheduling, quality improvement, and compliance.
d) Legal Requirements
If required by law, court order, or public health authorities.
We do not share your information with advertisers or third-party marketing companies.
6. Data Security
We take strong measures to protect your information, including:
Secure servers and encrypted systems (SSL/HTTPS)
Restricted staff access based on role
Secure electronic health record systems
Regular security monitoring and updates
Despite these measures, no system is 100% secure, and we cannot guarantee absolute protection.
7. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyze website performance.
Cookies may help us:
Understand how visitors use our website
Improve page performance and usability
Remember basic user preferences
You can disable cookies through your browser settings at any time.
8. Your Rights (HIPAA Rights)
As a patient, you have the right to:
Access your medical records
Request corrections to your records
Request restrictions on certain uses of your information
Request a copy of this Privacy Policy
Obtain an accounting of disclosures (where applicable)
Request confidential communication methods
To exercise these rights, contact us using the details provided above.
9. Third-Party Services
We may use trusted third-party services to support operations, such as:
Electronic Health Record (EHR) systems
Appointment scheduling platforms
Secure email or communication tools
These providers are required to protect your information under strict confidentiality agreements and HIPAA-compliant standards.
10. Retention of Information
We retain your medical records as required by law and medical standards. The retention period may vary depending on the type of record and applicable regulations.
Website-related data (such as cookies or analytics) is retained only as long as necessary for operational purposes.
11. Minors’ Privacy
We may collect and maintain health information for minors receiving care at our clinic. This information is protected with the same level of confidentiality as adult patient records.
12. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or your medical information, please contact:
Integrity Healthcare
4230 Bridgeport Way W, Suite A
University Place, WA 98466
Phone: (253) 212-0272
Email: info@integritycareclinic.com